FAQs

Orders & delivery

How long does delivery take?
2–4 working days standard. Free on orders over £40.

Can I track my order?
Yes — you'll receive a tracking link by email as soon as your order ships.

Can I change or cancel my order?
Contact us as soon as possible — if it hasn't been dispatched, we'll sort it.

Products

Are your sizes standard UK bedding sizes?
Yes — Single, Double, King and Super King follow standard UK dimensions. Product-specific measurements are listed on each product page.

How do I wash teddy fleece bedding?
Machine wash cool on a gentle cycle, low tumble dry. Avoid fabric softener to keep the pile fluffy.

Returns & refunds

What's your returns policy?
30 days, unused and in original packaging. See our Delivery & Returns page for full details.

My discount code isn't working — help?
WELCOME10 gives 10% off your first order. Codes can't be combined; contact us if you're stuck.